We purchased a level 3 survey and we were very happy with the report that we received. Vicky was very friendly dealing with our enquiries and Rob, the surveyor, rang us to chat us through the survey results and was very open to our questions. As first time buyers it was very helpful to have some of the survey 'translated' to us so that we could understand everything! 🤣

A fantastic experience from start to finish! Personable staff, best price on the market (I did a fair bit of 'shopping around'), and would highly recommend

From the first contact with Vicky to accessing my survey report, I can say without hesitation that Torus is the best and most professional company I have come across. I tried to book a Level 3 Survey and Vicky phoned me and took the time to explain fully that a Level 2 would be absolutely fine for the property I wanted to purchase, saving me unnecessary expenditure. No other company has ever done this. On the day of the survey I received a phone call from Ian who went through a few key points about his findings. At no time did he try to influence my decision, but I decided to withdraw my offer because of grave concerns. When I found another property, I did not hesitate to contact Torus again. Even though the property was further away from where they usually operate, Torus agreed to do the survey. Again, Ian phoned on the day of the survey and after going through some important points, I decided to proceed with the purchase. I don't write many reviews, except in exceptional cases and this experience was exceptional. Thank you so much Vicky and Ian from Torus - a name I will always remember.

Rob is a fantastic surveyor who was very willing to go above and beyond, giving me a call straight after the (RICS L2) survey to discuss some concerns I'd flagged to him before he visited the property along with his other findings. Really pleased with the quality of the report as well - it made the house buying process much less stressful and removed a lot of uncertainty from our decision making. The background staff (Vicky and Sam) were friendly and helpful too. Thoroughly recommended.

We got highly professional first class service from this Team. Vicky was highly professional in arranging the survey promptly although I had forgotten to pay the invoice beforehand. She arranged for the payments to be done over the phone . Rob and Stephen are highly knowledgeable and very helpful with queries, which we had plenty . Great experience and will not hesitate to recommend to friends and family. Best wishes.....

Great experience with Torus Surveyors from start to finish. The survey was delivered quickly and it was very thorough, which allowed us to make an informed decision. Both Vicky and Rob have been very friendly and patiently answered all my questions! I never felt pressured into choosing a particular type of service, like in happened with other surveyors we hired in the past. I highly recommend Torus Surveyors.

A first class service from start to finish. Vicky was really helpful over the phone, broke down my options and wasn't pushy at all. We agreed a date for the survey quickly and I was kept in the loop throughout the process. Vicky even went the extra mile to contact my estate agent who has become pushy over the date to reassure her everything was in hand. I met Rob at the property as he was leaving (due to visiting again with parents) and he kindly suggested a call later that day to run me through things. This was brilliant, explaining his points, picking out the important stuff and being more than willing to answer any questions I had. The report came the next day (Which was incredibly quick) and as far as reports go, it couldn't be better. The pictures and level of explanation were really clear and illustrated how thorough he had been. I know from friends that they can often be vague and confusing, Rob's report was the opposite, really thorough and made all the clearer by the call the day before. Can't recommend them enough. Thanks

I can’t recommend Rob at Torus enough! Mine unfortunately hasn’t been an easy process, but Rob has been nothing but supportive and patient! I would highly recommend and I will 100% come back to Rob again in the future! Thank you so much

We have recently used Torus for our homebuyers survey. From the moment I spoke with Vicky, I knew we were in good hands. It’s our first time buying a non new build property and Vicky explained everything to me on what to expect from the different types of surveys/reports. Vicky took control of everything from the moment we instructed Torus and made the whole process stress free. She also answered any queries I had very promptly. Following the inspection, one of the surveyors (Ian) rang us to explain his findings, which was really reassuring. The report was received within a few days and was very detailed. Nothing but a pleasant experience for me and I would highly recommend Torus to any of my friends and family. Thank you again 🙂

Robert at Torus Surveyors did an excellent job with a building survey on a home we are purchasing. My brother who is a builder said it was the most thorough inspection report he had ever seen! Based on Robert's report we were able to get second opinions and quotes for needed repairs and ultimately were able to renegotiate our purchase price. On top of the high quality of the survey, Robert was able to complete the survey and report in a timely manner and his fees were very competitive. We will definitely recommend/use Torus Surveyors in the future.